ActuBene

Support

Help with ActuBene — contact us and answers to common questions

Contact us

Email [email protected] and we will get back to you. You can also reach us from inside the app: open the Profile tab, then Contact Support, and send us a message directly.

We aim to reply within two business days.

Frequently asked questions

How do I delete my account?

Open the Profile tab → Edit Profile, scroll to Danger zone and tap Delete account, then confirm with your password. This permanently deletes your account and personal data. Full details are on our Delete Your Account page.

How do I report a post, photo, or video?

Tap the menu on any post, deed or cause and choose Report. You can also report a photo or video from the ⋯ menu while viewing it full screen. We review every report and remove content that breaks our rules.

How do I block someone?

Tap the menu on any of their posts, deeds or causes and choose Block User. Blocked people cannot message you or see your content. You can review and undo blocks in Profile → Safety & Moderation → Blocked Users.

How do I change my notifications?

Go to Profile → Notification Settings to choose which push notifications you receive (messages, reactions, friend requests, and more).

I forgot my password

On the sign-in screen tap Forgot password and enter your email — we will send you a reset link.

Who can see what I post?

You choose the audience when you create a post, deed or cause — for example everyone or only the people you are connected with. See our Privacy Policy for how we handle your data.

More information

Privacy Policy  ·  Terms of Service  ·  Delete Your Account  ·  Child Safety Standards